{"id":30955,"date":"2024-06-18T10:50:05","date_gmt":"2024-06-18T08:50:05","guid":{"rendered":"https:\/\/www.laragon.es\/at-laragon-i-have-found-a-perfect-balance-between-customer-service-professional-development-and-requirements-analysis\/"},"modified":"2024-06-18T13:33:15","modified_gmt":"2024-06-18T11:33:15","slug":"at-laragon-i-have-found-a-perfect-balance-between-customer-service-professional-development-and-requirements-analysis","status":"publish","type":"post","link":"https:\/\/www.laragon.es\/en\/at-laragon-i-have-found-a-perfect-balance-between-customer-service-professional-development-and-requirements-analysis\/","title":{"rendered":"“At Laragon I have found a perfect balance between customer service, professional development and requirements analysis”."},"content":{"rendered":"\n
Fernanda, a technical consultant at Laragon, has found in this company a space to develop professionally and explore her passion for technology. Graduada en Ingenier\u00eda en Tecnolog\u00edas de la Informaci\u00f3n y Telecomunicaciones por la Universidad de La Salle (Chihuahua), lleva algo m\u00e1s de dos a\u00f1os en la empresa. In this interview, we delve into his world to discover how he combines his technical expertise with his passion for customer service and software development.<\/p>\n\n
Question:<\/strong> Fernanda, tell us a little about yourself and your career at Laragon. What brought you to work at this company and what aspects of your job do you find most rewarding?<\/p>\n\n Answer:<\/strong> Since joining Laragon, I have found a perfect balance between customer service, professional development and requirements analysis. As a graduate in Information Technology and Telecommunications Engineering, I have always been interested in how technology can improve everyday life. At Laragon, I have the opportunity to apply my technical skills while working closely with customers to meet requirements. The most rewarding thing for me is to be able to see how my efforts have a direct impact on customer satisfaction and project success.<\/p>\n\n Q: <\/strong> What is the most exciting or satisfying aspect of your work as a technical consultant at Laragon?<\/p>\n\n A: <\/strong> I think the most satisfying thing is always to be able to solve the problems that come up unexpectedly when executing a configuration, the ones that make you search heaven, sea, earth, confluence<\/em> and EMEA… as well as receiving positive feedback<\/em> from customers at the end of a project.<\/p>\n\n Q:<\/strong> What is your biggest contribution to the team or project you are currently working on?<\/p>\n\n A: <\/strong> I think currently for requirements definitions, testing in development environments to explore alternatives for configurations. Running configurations in general and -currently- I’m learning how to do Upgrades<\/em>, which motivates me a lot.<\/p>\n